Customer Experience: How It Can Increase or Kill Your Revenue
May and Jab reveal why customer experience starts before your customer knows they have a problem, and how adding more tech can quietly cost you revenue.
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5 episodes and counting. Pick your poison.
May and Jab reveal why customer experience starts before your customer knows they have a problem, and how adding more tech can quietly cost you revenue.
ListenMay and Jab unpack tool debt, zombie subscriptions and the real cost of your tech stack. Plus the formula to decide what stays and what goes.
ListenStrategy is the address in the sat nav. Tactics are the turns. May and Jab explain why owners need a clear direction before AI and automation can pay off.
ListenMost businesses still market like it's 1998. May and Jab break down why polished ads and AI content without a human pulse get ignored, and what wins instead.
ListenMay Zhan and Jab Siwela on AI & automation: how AI tools are reshaping business, creativity, and the workforce. We dig into productivity, evolving tech in marketing and customer support, and why human connection and continuous learning matter more than ever.