Ep 4 September 22, 2026 · 1h 5m
Tool Debt: The Real ROI of Your Tech Stack
May and Jab unpack tool debt, zombie subscriptions and the real cost of your tech stack. Plus the formula to decide what stays and what goes.
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May Contain Jab. The Owner’s Edge.
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Customer Experience: How It Can Increase or Kill Your Revenue
Episode 5 · September 29, 2026 ·40 min
May and Jab reveal why customer experience starts before your customer knows they have a problem, and how adding more tech can quietly cost you revenue.
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View all → Ep 3 September 14, 2026 · 45 min
Strategy Over Tactics in an AI-Driven World
Strategy is the address in the sat nav. Tactics are the turns. May and Jab explain why owners need a clear direction before AI and automation can pay off.
Listen Ep 2 September 8, 2026 · 45 min
Why Your AI Marketing Is Failing Before It Even Starts
Most businesses still market like it's 1998. May and Jab break down why polished ads and AI content without a human pulse get ignored, and what wins instead.
Listen Ep 1 September 1, 2026 · 40 min
May Contain Jab Ep 1: What the AI is Going On?
May Zhan and Jab Siwela on AI & automation: how AI tools are reshaping business, creativity, and the workforce. We dig into productivity, evolving tech in marketing and customer support, and why human connection and continuous learning matter more than ever.
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